A stronger pricing position
For comparable properties, an additional star can support a higher average room rate and attract guests with greater spending power.
Deadline: May 2027 · Secure your rating before the official classification period ends.
Be-Stars · Hotel rating in Morocco
Your star rating, secured before May 2027.
New Law 80-14 and Joint Order 985-24 redefine the rating rules for tourist properties in Morocco. Compliance audit, action plan and support through to the official rating for hotels, riads, guesthouses, residences, campsites and bivouacs.
Why act now
Without an official rating, you disappear from booking channels.
A rating is no longer a trophy. It is a measurable commercial lever and, from now on, a legal requirement with a deadline.
Visibility on booking platforms
Many travellers filter accommodation by star rating. Without an official rating, your property may not appear in those searches.
May 2027 deadline
Order 985-24 provides a 24-month period to meet the new requirements. The longer you wait, the more properties will be seeking support at the same time.
Legal framework
Law 80-14 and Order 985-24. What changes for you.
Joint Order 985-24, published in Official Gazette no. 7407 on 27 May 2025, defines three standards families and a points system that determines the number of stars awarded.
General construction standards
Common requirements covering accessibility, safety, dimensions and ceiling heights.
Equipment, decor and operation
Furniture, bedding, bathrooms, lighting, equipment and technology.
Service quality standards
Reception, languages, cleanliness, service, dining, housekeeping and responsiveness.
Law 80-14 relating to tourist establishments and other forms of tourist accommodation.
Joint Order No. 985-24 (Official Gazette No. 7407 of 27 May 2025), setting out accommodation classification standards.
Decree No. 2-23-441 (13 July 2023), implementing Law 80-14.
Core service
Compliance audit. In one day, you know where you stand.
Our team visits your property and assesses it against the three standards families. You leave with a detailed report and a prioritised action plan.
Full on-site visit
One day of inspection against the three groups of standards: RGC, NEDF and NPQS.
Detailed gap report
Delivered within seven days, with a breakdown of compliant areas, gaps and estimated investments.
Follow-up call
We review the report together and agree on a prioritised action plan.
Deliverables
What you receive after the audit
Practical documents you can use immediately to begin your compliance work.
- A quantified report for each group of standards (RGC, NEDF and NPQS)
- The star rating currently achievable and the main gaps
- Your target rating and the actions needed to reach it
- A prioritised action plan, from quick fixes to larger improvements
Audit and assessment fees
A clear price grid based on your property size.
All prices are net, with no hidden fees.
| Property size | Price |
|---|---|
| 1 to 5 rooms | 2 500 DH |
| 6 to 10 rooms | 3 500 DH |
| 11 to 20 rooms | 5 000 DH |
| 21 to 50 rooms | 6 500 DH |
| 51 rooms or more | 8 000 DH |
Full audit in one day · report delivered within seven days · follow-up call included.
Go further
Additional options à la carte.
Four services designed to support you after the audit, through to the official rating.
Complete packageDiagnostic audit + file review + NPQS templates + trilingual glossary
8 500 DHsaving 1,200 DH
Mystery guest assessment
The mystery visit is part of the rating. We help you prepare for it.
The new rating system relies on mystery visits carried out by professional assessors as part of the initial rating and re-rating process. This visit carries significant weight in the final decision.
An independent assessor stays at your property as an ordinary guest, without identifying themselves, and evaluates the experience against the service quality standards (NPQS). The report is sent directly to the rating committee.
- Anonymous check-in: reception, courtesy and languages spoken
- Room service: quality, equipment and bedding
- Dining: quality, presentation and service
- Shared spaces: cleanliness, signage and accessibility
- Room cleanliness and maintenance
- Response to requests and complaints
CGV-CGU Be-Stars
View and download General terms specific to Be-Stars audit and rating services.
Frequently asked questions
What property operators ask us most often.
What happens after May 2027 if my property does not meet the requirements?
After the deadline, an official rating and access to certain booking channels may no longer be guaranteed. An audit helps you prepare in advance.
How long does the full process take?
The audit takes one day, and the report is delivered within seven days. The time needed to meet the requirements then depends on the gaps identified.
What is the difference between RGC, NEDF and NPQS?
RGC covers construction, NEDF covers equipment and decor, and NPQS covers service quality. All three groups contribute to the final rating.
Does this apply to my riad or guesthouse?
Yes. The classification covers hotels, riads, guesthouses, residences, campsites and bivouacs.
What if I do not achieve my target rating on the first application?
The gap report identifies what remains to be done. Our optional services can help you address those gaps.
Do I need to close my property during the audit?
No. The audit takes place while your property is operating and does not disrupt your guests’ stay.